Privacy Policy

Introduction

This privacy policy sets out how Caroline Potter (Pty) Ltd, trading as Human at https://human.expert/ (“we”, “us”, “our”), uses and protects any personal information that you provide us when using our website, products and services. We are committed to ensuring that your privacy is protected and comply with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA). Please read this privacy policy carefully to understand how we collect, use, and protect your personal information.

Information We Collect

We may collect and process the following personal information from you:

• Contact information, such as your name, email address, phone number, and mailing address;
• Billing information, such as your credit card number and billing address;
• Demographic information, such as your age, gender, location, and interests;
• Technical information, such as your IP address, browser type, and device information;
• Information about your use of our website, products, and services, such as pages visited and links clicked.

How We Use Your Information

We use your personal information to:

• Provide you with our products and services, including customer support;
• Communicate with you about our products and services;
• Improve our website, products, and services;
• Comply with legal and regulatory obligations.
• We may also use your personal information for other purposes that are compatible with the original purpose for which we collected it.

How We Share Your Information

We may share your personal information with our affiliates, partners, and other third parties for marketing and promotional purposes, but only if you have given us your consent to do so.

We will not sell, lease, or rent your personal information to third parties unless we have your explicit consent to do so or are required by law to do so.

How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption technology to protect your sensitive data, such as credit card numbers, during transmission.

We restrict access to your personal information to employees, contractors, and agents who need to know it to provide our products and services. We require these individuals to keep your personal information confidential and to comply with our data protection policies and procedures.

Your Rights

You have the following rights regarding your personal information:

• The right to access your personal information;
• The right to correct your personal information;
• The right to delete your personal information;
• The right to restrict the processing of your personal information;
• The right to object to the processing of your personal information;
• The right to data portability.
• To exercise your rights, please contact us using the information provided at the end of this privacy policy.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We will delete your personal information when it is no longer necessary for these purposes.

Cookies and Similar Technologies

Cookies are small files that websites save in your browser. Websites can also save similar information in your browser’s storage. This site does not use either for analytics or advertising.

How We Measure Visits

We count visits without storing anything on your device. Our analytics service works out a temporary code from your IP address and browser details. The code changes every day, so we cannot recognise you from one day to the next, and your IP address is not kept. We can see which pages are visited, how visitors arrived at the site, which links and buttons are clicked and when a form is sent (but not what was written in it). We cannot see who you are.

Why We Do This

We have a legitimate interest in knowing how many people visit the site and which pages they find useful, so that we can improve it. Because nothing is stored on your device and we cannot identify you, we do not ask for your consent. You have the right to object to this processing. To do so, please email [email protected].

Service Providers

We use service providers to deliver and protect the site, alert us when something goes wrong, and provide our analytics. They receive technical information from your browser only to provide these services to us. Some of them process information outside South Africa, including in the European Union and the United States, and each is bound by data protection terms that require it to protect personal information.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated privacy policy on our website and indicate the date of the most recent revision.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [email protected]. We will respond to your request within a reasonable time frame.